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Health and Safety during Covid-19 - Glo Therapist 

Last updated on 16th March 2022


  • Each booking host will be asked to confirm by email that none in their group is presenting any Covid-19 symptoms prior to their booking date. This email confirmation will be fowarded to any Glo Therapist attending the booking. 
  • The Glo treatment schedule will show a Covid-19 disclaimer which guests should sign on the day of treatment to confirm they do not have any Covid-19 symptoms
  • Glo has a revised cancellation policy which will stay in effect until end of 2022
  • Glo has revised Business Terms and Conditions which now incorporate Covid-19 health and safety protocols for both the client and therapists.


Preparation for the Booking

  • 24 hrs before the booking the therapist is required to call the host and check that none of the guest's group is presenting with any Covid-19 symptoms and to confirm that they too don't have any symptoms.
  • The therapist will discuss with the client prior to the booking date if they would be more comfortable wearing a face mask.
  • The therapist to notify if they contract Covid-19 within 10 days of having undertaken an appointment so Glo can let the client know.
  • Please familiarize yourself with government guidance on close contact services: https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/close-contact-services#close-contact-2-2 in particular: Face coverings are no longer required by law. However, the government suggests that people continue to wear face coverings in crowded and enclosed settings where they come into contact with people they do not normally meet, when transmission rates are high.


  • To take regular lateral flow tests. 
  • Uniforms to be changed after each booking, on a daily basis and washed immediately after use (on highest temperature possible – minimum 60`).
  • PPE such as gloves, visors and aprons can be used at bookings if the therapist wishes.

Tools and Supplies


  • To use disposable single use tools and supplies wherever possible and to take a bag for used tools so that they can be disposed of safely.
  • Ensure all lotions, creams, waxes and scrubs have always been in a closed container.
  • Any non-disposable tools must always be thoroughly cleaned, then sterilized after each client.


  • To wear disposable gloves to clean and disinfect tools and equipment and that the therapist is careful when using sprays not to ingest any product.

The Property:


  • Ventilation should be used as a control measure to reduce the risk of aerosol transmission of COVID-19 in enclosed spaces.  The client to ventilate the treatment room in advance of their glo therapist’s arrival. The therapist to ventilate where possible naturally (open windows) for the duration of treatment time, use extractor fan, and not use air-conditioning units


  • To clean and sanitize commonly touched surfaces such as door handles, taps, toilet facilities (fresh hand towels or disposable towels), soap dispenser.
  • To open all entrance/exit doors themselves to minimise client contamination
  • Only one client is allowed in the room with the therapist at one time, unless a minor, or working with another therapist and where possible one room designated for all treatments and per therapist. 

The Booking


  • Hands should be washed thoroughly, using disposable towels to dry hands and turn the taps off. Washing with soap is better than using a sanitizer or wipes and sanitizer should only be an option when hand washing facilities are not convenient (note – sanitizers active ingredient must be effective against COVID-19 or contain a minimum of 60% alcohol). 
  • Sneeze into tissues, which are binned immediately and hands are washed thoroughly afterwards


  • Before each treatment hands are either washed or sanitized in front of the clients
  • A face mask can be worn in agreement with the client.

Massages/Body/Facial Treatments


  • Couch roll is to be used in place of material couch covers
  • Couch/face cradles to be wiped down after each treatment
  • A face mask can be worn in agreement with the client.

Nail Treatments


  • To use single-use, disposable nail files or washable files that can be fully sterilized between treatments.
  • A face mask can be worn in agreement with the client.


  • Wear gloves



  • To use single-use, disposable equipment and when not disposable, equipment will be sterilised between each client

Hair Styling


  • To sterilize equipment between each client. 
  • A face mask can be worn in agreement with the client.

Yoga / Pilates:


  • Classes conducted with mats spaced 2 metres apart if side by side and 1 metre if behind someone.
  • Teachers to supply mats that have been cleaned with an alcohol- based solution.



  • A face mask can be worn in agreement with the therapist and client. 


  • Clients experiencing treatments that require removal of clothing are recommended to arrive for their treatment in a bath robe or undressed with a towel.