Pamper Party at Home – Frequently Asked Questions

Planning a pamper party at home or a relaxing celebration with friends? Our pamper party FAQs answer the most common questions about booking mobile spa treatments for groups, including how pamper parties work, what treatments are available, how long sessions last, what you need to prepare and what to expect on the day.

If you cannot find the answer you are looking for, please feel free to contact our team and we will be happy to help.

Quick Links – Explore Our PAMPER PARTY FAQS

About Pamper Parties

What is a pamper party?

A pamper party is a group spa experience where professional beauty therapists provide treatments such as massages, facials, manicures and pedicures at your home, hotel or chosen venue. Guests can relax together while each person enjoys their own treatment, making pamper parties a popular choice for celebrations and special occasions.

How does a pamper party at home work?

For a pamper party at home, professional therapists travel to your location and bring all the equipment needed for treatments. Guests choose their preferred treatments in advance, and a treatment schedule is created so that everyone receives their treatment during the party.

Why are pamper parties so popular?

Pamper parties are popular because they combine relaxation, socialising and spa treatments in one shared experience. Instead of travelling to a spa, therapists come directly to your location so guests can enjoy professional treatments together in a comfortable and private setting.

What happens at a pamper party?

At a pamper party, guests enjoy professional beauty treatments while spending time together with friends. Treatments are scheduled throughout the event so that each guest receives their treatment during the party while others relax and socialise.

What occasions are pamper parties suitable for?

Pamper parties are ideal for many occasions, including hen parties, birthdays, baby showers, girls’ weekends, and celebrations with friends or family. They are also popular for relaxing activities during holidays or staycations.

What treatments are included in a pamper party?

Pamper parties typically include a selection of spa and beauty treatments such as massages, facials, manicures, pedicures and other relaxing treatments. Guests usually choose their preferred treatment from the available options.

How Our Pamper Parties Work

How do your pamper parties work?

We offer a range of pamper party packages designed for groups who want to relax and enjoy professional treatments together. Once your booking is confirmed, we will arrange treatment schedules so each guest receives their treatment during the party. Our therapists travel to your chosen venue and bring all the products and equipment needed.

Do therapists bring equipment for pamper parties?

Yes. Our therapists bring all the professional equipment needed for treatments, including massage couches, oils and beauty products. This allows you to enjoy spa treatments at home without needing to organise any specialist equipment yourself.

What do we need to provide for the party?

Therapists bring all professional products and equipment required for the treatments.

You simply need to provide:

Enough space for a massage couch for massages or facials (approx. 6ft x 2.5ft)
A table and two chairs in a well-lit area for manicures or pedicures
Towels for guests receiving massage treatments
Access to hot water and occasionally a plug socket

Providing these items helps ensure treatments can be carried out comfortably and that your pamper party runs smoothly.

Where should treatments take place?

For massages and facials we recommend setting aside a warm, quiet room such as a bedroom so guests can fully relax.

Manicures and pedicures can take place in the same room as the rest of the party so guests can continue socialising while receiving their treatments.

Pamper parties can take place at homes, hotels or rented accommodation. If the venue is not your home, please ensure you have obtained permission before the party.

Do you offer kids' pamper parties?

Yes, we offer dedicated pamper parties for children with age-appropriate treatments. You can see our kids pamper party packages here, and learn more about how they work on our Kids Pamper Party FAQ page.

Planning Your Pamper Party

How do you organise a pamper party at home?

Organising a pamper party at home is simple and allows you to enjoy spa treatments with friends without visiting a spa. Simply choose your package, confirm the number of guests and book your preferred date. Then our concierge team do all the hard work! Once the booking is confirmed, we will arrange your treatment schedule and therapists will travel to your chosen venue with everything required.

How far in advance should I book a pamper party?

We recommend booking as early as possible, especially for weekends and peak seasons. Booking several weeks in advance helps ensure therapist availability and allows time to organise treatment schedules for your group.

Where can you book a pamper party?

You can book a pamper party almost anywhere in the UK. We have professional therapists based across the country who travel to homes, hotels, holiday accommodation and other venues. Treatments, therapist time and standard travel are included in the price, although additional travel charges may apply for venues located more than 10 miles outside a city. Any travel costs will always be confirmed during the booking process.

How many people can attend a pamper party?

Pamper parties can be organised for groups of all sizes. The minimum number of guests required is three, and there is no maximum group size, as we can provide multiple therapists depending on the number of guests attending. This allows both small gatherings and larger group celebrations to be accommodated.

Do all guests have to have treatments?

No. Some guests may simply wish to attend the party to socialise and enjoy the atmosphere without having a treatment. This is absolutely fine provided the minimum treatment requirements for the booking are met.

Treatments & Scheduling

How long do pamper parties last?

Pamper parties usually last between three and four and a half hours, depending on the number of guests and treatments booked. Treatments are scheduled throughout the event so everyone has time to enjoy their treatment.

How long are the treatments?

Treatments run back-to-back throughout the party. A standard 30-minute treatment typically lasts around 25–26 minutes, allowing therapists time between appointments to prepare for the next guest.

Do I need to organise the appointment schedule?

No. Approximately two to three weeks before your party, we will ask for your treatment choices and then create a full appointment schedule for you so that the event runs smoothly.

Therapists are also provided with short breaks during the schedule, which are already included and not charged to you.

Can treatment schedules be changed on the day?

No, treatment schedules cannot be changed on the day of the party. Schedules are carefully organised in advance to ensure all guests receive their treatments within the available time and to allow therapists to prepare properly between appointments.

Guests arriving late will still receive their treatment within their originally allocated time slot, but the treatment may need to finish at the scheduled time so that the rest of the party can run smoothly.

What happens if the number of guests changes?

Please notify us as soon as possible if the number of guests changes, ideally with at least 14 day’s notice, as this may affect the number of therapists required.

Refunds cannot be given for guests who cancel within 14 days of the party date.

Practical Questions

What should guests wear for treatments?

Guests should wear comfortable clothing that allows them to relax during their treatments. For massages, we recommend clothing that is easy to remove, for facials, it’s best to have your shoulders exposed, and for pedicures, we suggest bringing flip flops or toe dividers.

Guests receiving massages may also wish to bring a towel or bathrobe.

What products do therapists use?

All of our therapists are professionally trained freelance mobile beauty therapists and use high-quality professional products. Product brands may vary depending on the therapist’s training and experience.

If any guest has sensitive skin or would like to know which products will be used, please contact us before the event.

Can we tip the therapist?

Our therapists are paid a competitive rate for their services. However, if you are happy with the service and would like to tip your therapist, you are welcome to do so. Tipping is entirely optional.

Health & Safety

Can everyone have treatments?

Most guests can enjoy beauty treatments, but some therapies may not be suitable for people with certain medical conditions. These may include conditions such as epilepsy, diabetes or cancer.

If any guest is pregnant, massage treatments are not suitable during the first trimester. After this stage, massage may only be provided if we are able to allocate a therapist with specialist pregnancy massage qualifications. Pregnant guests are welcome to choose alternative treatments from the treatment menu.

Guests are also advised not to consume alcohol before receiving certain treatments.

Booking & Payment

How do you make a booking?

To make a booking, simply complete our online booking form with your preferred date, location and number of guests. Once we receive your booking form and the required non-refundable deposit, we will allocate therapist(s) to your event and send you a booking confirmation by email.

Around three weeks before your party, we will ask for your treatment choices so we can create your treatment schedule and confirm the remaining balance due.

If your booking is made within three weeks of the party date, payment in full will be required at the time of booking.

What payment methods do you accept?

Payment can be made via debit card or credit card through our secure online payment system. Therapists do not accept payment on the day of the event.

Are there any additional booking or travel fees?

Some bookings may incur additional fees depending on the booking circumstances:

A £20 administration fee applies to bookings made within 14 days of the event date (short-notice bookings).
An additional £20 fee applies to bookings taking place on a Sunday or Bank Holiday.
Travel-related charges may also apply depending on the location of your venue. These may include petrol costs, congestion charges, tolls or parking fees.

If multiple conditions apply, more than one fee may be charged. Any applicable fees will always be discussed and agreed with you before your booking is confirmed.

Are there any travel charges?

Travel-related charges may apply depending on the location of your venue and therapist availability. These may include petrol costs, congestion charges, tolls, parking fees or other travel-related expenses.

Where applicable, these costs will always be discussed and agreed with you before the booking is confirmed.

Can the price change after I enquire?

In some circumstances, additional travel or service fees may apply where therapist availability is limited or additional arrangements are required to fulfil a booking. Any such costs will always be discussed and agreed with you before the booking is confirmed.

Cancellations & Changes

What is your cancellation policy?

If you need to cancel your booking, the following terms apply:

30 days’ notice or more: full refund excluding the deposit
More than 14 days’ notice: 50% refund excluding the deposit
Less than 14 days’ notice: no refund

Deposits are non-refundable in all circumstances as they cover booking administration costs.

Can I make changes to my booking?

If substantial changes are made within 30 days of the booking date (such as changing the date, venue or time), an administration fee of £20 per booking may apply.

What happens if a therapist cannot attend?

If a therapist becomes unavailable due to illness or unforeseen circumstances, we will make every reasonable effort to provide a replacement therapist. If this is not possible, an alternative date will be offered or a refund will be issued for treatments that cannot be delivered.

Where can I read your full terms and conditions?

You can read the full details of our booking policies, cancellation terms and payment conditions in our Booking Terms & Conditions.

Looking for Other Spa Experiences?

If you're exploring other ways to enjoy spa treatments with Glo, you may also be interested in:

Spa Treatments at Home – Enjoy professional spa treatments delivered directly to your home, hotel or holiday accommodation.
Kids Pamper Parties – Fun and relaxing pamper party experiences designed especially for children and teens, perfect for birthdays and special celebrations.
Corporate Wellness Events – Add spa experiences to corporate events, brand activations or client entertainment.
Workplace Wellbeing Services – Support employee wellbeing with office massage and workplace wellness sessions.